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Bf4 Assignments Not Tracking

Product: Battlefield 1
Platform:Sony Playstation 4
Summarize your bug Some Premium Pass holders are unable to unlock the They Shall Not Pass weapons through the Assignment Challenges on some or all Specialists. (Photos attached)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to complete every Assignment challenges until you notice you cannot see your progress going up and resetting to default. Works for most players.
What happens when the bug occurs? I cannot unlock the new They Shall Not Pass weapons, in my case apart from the Medic Class. Only the Support, Scout and Assault are only affected. This can be different with other players. In a match the Assignment challenge number counter seems to work fine however when in the Customize Soldier Loadout Menu it shows no number or % unlocked. I have seen other people with the same problem including friends, for example the Medic Assignment didn't unlock but Support worked for them and Medic worked fine for me but Support hasn't for me. Yes I'm a 10000% sure I have Premium, see photos attached. I feel like we shouldn't really have to do challenges anyway as it's not free content. I contacted EA support but they said they 'Did not have the tools to help me with this.' They told me to Restore Licences and re-install BF1 but this did not work me but I recommend trying anyway. Hope to see this fixed sometime soon or just scrap the whole Assignment Challenge idea to solve this instantly. Thanks for reading hope this helps. Anyone else please comment if you have the same problem. PSN: XxKliveKushxX
Please select your regionEurope
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number
Enter RAM memory size in GB

See both photos together. This shows my challenges are not showing on the Loadout Menu properly.

This question has several possible answers depending on which of the Phantom assignments you are referencing.

If you haven't activated the Phantom Prospect assignment:

  • While logged into Battlelog click on the "Leaderboards" tab.
  • Click the small skull icon found in the lower left of this page.
  • Once you are able to enter text type bumpinthenight (some users have had issue with using Firefox for this so consider Chrome or IE if it doesn't activate).
  • You've activated the Phantom Prospect assignment and can now track the requirements in the Assignments tab.

The process for Phantom Initiate (the next step) is similar:

  • follow the same steps as above to find the skull and this time enter epic dream worlds when prompted.

The Phantom Initiate phase of the project is activated similarly:

  • follow the same steps as above to find the skull and this time enter 24344241893 when prompted.

If you have completed all the Phantom assignments and you are wondering why the kills are not counting with your new bow you most likely didn't pick up the papers on top of the filing cabinet in the bow room inside "Hangar 21".

Hope this helps!